Toastmasters - Collected Wisdom

These are summaries of the collected wisdom of contributors to alt.toastmasters.org a Toastamsters newsgroup which operated between 1995 and 2008 and ToastmastersPrime, a Google group which commenced in 2008. This is not an official Toastmasters site, but is an edited collection of posts from the newsgroup and the Google group. These groups provide an unofficial means of communicating for an enthusiastic group of Toastmasters from throughout the world.

Monday, April 09, 2007

Gestures can become cliches, too!

In March 2007, Info started the thread The phone & the hand with:
A speaker holding up his hand as if it were a telephone when he says something like, "I called him on the phone the other day ...."? aggravates me no end. It's unnecessary and diminishes the content of the speech. It's amateurish. We know you're on the phone; it needs no gesturing to make the point.

Nigel asked:
Isn't that like saying you don't need to gesture something is large if you say it is large. You don't need to show a finger for the first point, second point, third point, etc since you've probably already told them. You don't have to gesture steering the car because you've told someone you're driving...

Info replied:
I might hold out my palms to the audience in a prepared speech on the third if I were trying to convey that a person did or said the same thing ridiculous three times. I might do that - and not always - to emphasize how excessive that person's behavior was.

To Betsy:
gestures are like fashion accessories. They look great on some people, and completely unnecessary (thus stupid) on others. I think it all comes down to how natural; the gesture feels with the rest of the speaker's body language. I naturally make phone gestures (and all sorts of gestures) even when I'm just talking with my neighbors, so I can get away with it. If you get a sense that someone is doing it artificially (like kids acting out a jump-rope song) then it looks bad.
Also, speakers should probably limit expressive gestures like this--1 or 2 phone gestures looks OK, but if you're doing something every few seconds it starts to look affected.

Joy thought "It's like a lot of other things. Not everyone agrees. Another area where this applies is the movement of the speaker. I am constitutionally unable to move around when I'm speaking, unless it is for a specific purpose - showing that I walked somewhere, for instance.

When I'm watching a speaker who does move around, it seems natural with some, and forced with others. A speaker who paces back and forth while speaking drives me up the wall. It looks ever worse when you see the speech on videotape.

Since describing a phone conversation often involves quotes from both people speaking, and sometimes narration, I find the gesture helpful. When telling both sides of the conversation, the "phone" is held to one ear for one person, and the other ear for the other person. That way, it is clear who is speaking.

Rich wondered "If you are starting a speech out with picking up the phone - you need a gesture there to indicate what you are doing. If the phone then just disappears mid conversation, it looks out of place, assuming you are continuing dialogue via the phone.

I'd rather have the gesture than a real phone prop.

John added "I suspect that gestures like the hand on the phone not only benefit the hearing impaired, but also those who have a visual learning preference - particularly when the phone conversation is between two people - one in the left ear, the other in the right.

The phone gesture can be an irritant if handled badly, but an enhancement to the presentation if integrated seamlessly.

I suspect that the reason Info noticed it was that it was not seamless.

On the other hand I agree that we should avoid cliches - both verbal and visual, and perhaps that gesture has become a visual cliche.

Colin quipped "As a wise person once said, cliches should be avoided like the plague!"

Gene knows a joke that benefits from having such a gesture. If I tell it at a Toastmasters meeting, I will use the gesture. I would not need to use the gesture, but it would improve the delivery, so I would use the gesture.

Rod saw it as horses for courses. Any gesture needs to be appropriate. That means that it must be suitable for the speaker, the speech, and the audience.

Depending on the occasion, I would be unlikely to use such a gesture to accompany a statement such as 'I called him on the phone', but I would almost certainly use it to illustrate that I was having a telephone conversation.

If it doesn't suit your style - don't use it. If you see it as unnecessary and amateurish - you're entitled to your opinion. It might also be that you don't notice it when it's done smoothly, naturally, and appropriately, only when it is used amateurishly.

Even then, Toastmasters is a learning laboratory - where we learn what works for us rather than to become clones of some mythical 'perfect' speaker. As for it being used by public speakers (however you define that term) - there's at least one who uses it - me!

Generally, and when used appropriately, gestures add a visual dimension to the auditory message, reinforcing it and aiding recall.

On the other hand, we all have our dislikes that reduce our ability to listen to the message. Mine are excessive umms, aahs, hesitancies, and an inability to get to the point. Learning to put these aside and listen effectively is a skill in its own right, and one that we teach in Toastmasters (the How to Listen Effectively module).


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Tuesday, December 26, 2006

Project 8: Visual Aids - technology

Visuals are more than gestures and PowerPoint.
To check out postings on either of these, use the labels below. You may also want to check out other references to Handouts and Flipcharts.

In July 2006 there was a discussion on vsual aids entitled Speech or Presentation.

Where technology is involved, Rod recalled one of the more valuable lessons concerning preparation. Ask yourself what are the things that can go wrong, and what will you do under each set of circumstances. Power failures, computer system failures, microphone failures, all kinds of equipment failure, noisy environments, minor flooding, contaminated food giving everyone 'the runs' during the afternoon sessions, VIPs arriving late or not showing up...

Many of these things may never happen, but knowing what you would do if they did provides a lot of confidence.

I didn't realise I was learning this lesson at the time (I was only 11 years old), but I was given a splendid example of this at a Scout camp. Patrick Moore, the astronomer, was coming to talk to us about the stars. Being in England, it was cloudy and wet and no stars were visible. We went into the barn, where Patrick told us that he's show us some slides of the stars. After the third slide, the projector lamp failed. Fifty years ago this entailed dismantling the projector to fit a new one, but Patrick had both a spare and the tools to change the lamp. About 10 minutes later, there was a huge lightning strike and all the power went off. Patrick produced a torch and a couple of candles. Our Scout leaders found some more candles, and Patrick held 30 small boys absolutely fascinated as he spoke to us about the stars. Even after all these years, I can still relive the experience. I thought I had only learnt something about the stars that evening. It took at least 20 years for me to realise that I'd learnt more than that.

The light output of the projector should be a function of image size (usually measured on the diagonal). It's also very strongly influenced by ambient light levels. If the lights can be dimmed in the conference room, well and good, but this often causes the speaker to disappear into the shadows if the projector lacks the necessary output illumination.

I remember one District conference held in the Grand Hall of a Golf Club. The room had a very high ceiling (about eleven feet at the sides, plus the apex) and was mostly glass facing the outdoors from floor to ceiling on two and a half sides. The thin vertical blinds only covered the bottom six feet to prevent outsiders from looking in. No problem at night, but during the day you might as well have been outside. The projectors and TV monitors that we planned to use couldn't be seen during the day, so we spent the entire previous night with ladders and trestles, taping black plastic sheeting over the glass.

The best option is to use a projector with a lot of illumination power so that it can project bright images above the ambient lighting in the room.

On the other side of the coin, too much power can wash out the projected images on a small screen. Modern projectors can adjust brightness and contrast within limits, but often this isn't enough and it may be necessary to adjust the original images in PowerPoint to suit the circumstances.

Whenever possible, check YOUR slides on the projector/screen combination in the room in which you will be presenting under the likely lighting conditions, and do this well ahead of your presentation so that you have time to make whatever changes are necessary to your slides or choice of equipment.


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